Our terms and conditions of making your payment

We accept almost all normal forms of payment, paypal, credit/debit cards etc.

 

How to Contact Us

We have included a full set of contact details on our Contact Us page. You can use the simple form to email us. You may write to us at:

Draycott Coach House, Bestmans Lane, Kempsey, Worcestershire WR5 3PZ.

Shipping and Handling

We charge £5.00 for delivery in the UK on orders under £50. We post orders over £50 free of charge.

 

Your Security and Credit Card Security

We value your security. We have done our utmost to ensure that we do not risk any of your personal information. 

Your privacy

Our privacy policy is stated below.

If you wish to complain - 

Write to Rebecca Day at the address on the Contact Page.

 

Returns

If you make a purchase and, you change your mind, we will issue a replacement or a full refund. Simply return the goods, unused, in the original packaging and conditions. Within 14 days of receipt for a refund or replacement. Under these circumstances you will still be liable for any postage charges. If the item was dispatched post free as part of an order over £50 we will retain the normal postage charge. Faulty or Damaged Goods - In the event that we have sent goods which are of an unsatisfactory quality, you should fill out the RETURNS FORM and return them (with the original packaging in the case of damaged goods), within 14 days, and we will issue a full refund of the cost of the goods.

If for any other reason you wish to return the goods, please fill out the RETURNS FORM and send it by email to Ayuroma@mail.com.

 

Delivery

We will send an email to you once your order is dispatched Royal Mail second class is used. Delivery is usually 2-3 days.